Privacy Policy

01 Introduction

jmmm Casino ("jmmm," "we," "us," or "our") operates the online gaming platform accessible at jmmm.net. We are committed to safeguarding the privacy and personal data of every player, visitor, and user ("you" or "your") who interacts with our platform.

This Privacy Policy describes how jmmm collects, uses, stores, shares, and protects your personal information in connection with your use of the jmmm website, mobile platform, and related services (collectively, the "Platform"). It has been prepared in compliance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.

By registering for an account or continuing to use the jmmm Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

02 Data We Collect

jmmm collects the following categories of personal data, depending on how you interact with the Platform:

Identity & Contact Data

• Full legal name, date of birth, nationality, and gender
• Government-issued identification numbers (e.g., PhilSys ID, passport, driver's license)
• Email address, mobile number, and residential address

Account & Financial Data

• Username, encrypted password, and account preferences
• Deposit and withdrawal history, transaction records, and account balances
• Payment method details (e.g., GCash mobile number, Maya account, bank account details, debit card information — stored in tokenized form only)
• KYC verification documents and supporting evidence

Gaming & Behavioral Data

• Game history, bet amounts, session duration, and wagering patterns
• Bonus and promotion usage records
• Responsible gaming tool settings (deposit limits, self-exclusion status)

Technical & Device Data

• IP address, device type, operating system, and browser type
• Geolocation data (country/region level, used for regulatory compliance)
• Cookie identifiers and session tokens
• Platform access logs and timestamps

Communications Data

• Records of your interactions with jmmm customer support
• Feedback, survey responses, and promotional opt-in preferences

03 How We Collect Data

jmmm collects personal data through the following means:

• Direct submission: Information you provide when registering, completing KYC verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical data collected automatically when you access the Platform, including through cookies, web beacons, and server logs.
• Third-party sources: Identity verification data from KYC service providers; fraud and risk signals from payment processors; geolocation data from IP intelligence services. All third-party data processors engaged by jmmm are contractually bound to handle your data in accordance with applicable privacy law.
• Regulatory sources: Information received from PAGCOR or other competent Philippine authorities in connection with licensing, compliance, or investigation requirements.

04 How We Use Your Data

jmmm processes your personal data for the following purposes:

• Account management: Creating, maintaining, and securing your jmmm account; verifying your identity and age (21+); processing login and authentication.
• Service delivery: Enabling access to games, processing deposits and withdrawals, crediting bonuses, and operating the loyalty program.
• Regulatory compliance: Fulfilling KYC and Anti-Money Laundering (AML) obligations under Philippine law; reporting to PAGCOR and other competent authorities as required.
• Fraud prevention and security: Detecting and preventing unauthorized access, fraudulent transactions, collusion, and other prohibited conduct.
• Responsible gaming: Monitoring gaming behavior to identify potential problem gambling indicators; administering self-exclusion and limit-setting tools.
• Customer support: Responding to your inquiries, resolving disputes, and improving support quality.
• Marketing and communications: Sending promotional offers, bonus notifications, and platform updates — only where you have provided consent or where permitted by applicable law. You may opt out at any time through your account settings.
• Platform improvement: Analyzing aggregated usage data to improve game offerings, user experience, and platform performance.

05 Legal Basis for Processing

Under the Data Privacy Act of 2012, jmmm processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our obligations under the Terms & Conditions you have agreed to, including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable Philippine laws, PAGCOR regulations, AML obligations, and court or regulatory orders.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where such interests are not overridden by your privacy rights.
• Consent: Processing for direct marketing communications, where your explicit consent has been obtained. You may withdraw consent at any time without affecting the lawfulness of prior processing.

06 Data Sharing & Disclosure

jmmm may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, Maya, and partner banks, for the purpose of processing deposits and withdrawals.
• KYC and identity verification providers: Third-party services engaged to verify your identity and age in compliance with PAGCOR requirements.
• Game software providers: Licensed game studios whose titles are hosted on the jmmm platform, to the extent necessary for game delivery and dispute resolution.
• IT and infrastructure providers: Cloud hosting, cybersecurity, and platform maintenance vendors operating under strict data processing agreements.
• Regulatory and law enforcement authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine authorities, where disclosure is required by law or court order.
• Professional advisors: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

jmmm does not transfer your personal data to any recipient outside the Philippines unless adequate data protection safeguards are in place and such transfer is permitted under the DPA and NPC regulations.

07 Cookies & Tracking Technologies

jmmm uses cookies and similar tracking technologies to operate and improve the Platform. The types of cookies we use include:

• Strictly necessary cookies: Essential for platform functionality, including session management, login authentication, and security. These cannot be disabled.
• Performance cookies: Collect anonymized data about how users interact with the Platform to help us identify and fix issues and improve performance.
• Functional cookies: Remember your preferences (e.g., language, display settings) to provide a more personalized experience.
• Analytics cookies: Used to understand aggregate usage patterns and improve the Platform. Data collected is anonymized and not linked to individual users.

You may manage cookie preferences through your browser settings. Disabling certain cookies may affect Platform functionality. jmmm does not use third-party advertising or behavioral tracking cookies.

08 Data Retention

jmmm retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention periods:

• Account and transaction data: Retained for a minimum of five (5) years from the date of account closure or last transaction, in compliance with PAGCOR requirements and AML regulations.
• KYC verification documents: Retained for a minimum of five (5) years following the end of the business relationship.
• Customer support records: Retained for three (3) years from the date of the interaction.
• Marketing consent records: Retained until consent is withdrawn, plus one (1) year for audit purposes.
• Technical logs: Retained for up to twelve (12) months for security and fraud investigation purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jmmm's data disposal procedures.

09 Data Security

jmmm implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jmmm Platform.
• Encryption at rest for sensitive data stored in jmmm's databases, including payment method tokens and identity documents.
• Multi-factor authentication for account access and administrative systems.
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
• Regular security audits and penetration testing conducted by independent cyb ersecurity firms.
• Incident response procedures to detect, contain, and notify affected users of any personal data breach within the timeframes required by the NPC.

While jmmm takes all reasonable steps to protect your data, no system is completely immune to security risks. You are responsible for maintaining the confidentiality of your account credentials and for notifying jmmm immediately at [email protected] if you suspect any unauthorized access to your account.

10 Your Rights

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jmmm:

• Right to be informed: The right to know what personal data jmmm collects, how it is used, and with whom it is shared — as set out in this Privacy Policy.
• Right of access: The right to request a copy of the personal data jmmm holds about you.
• Right to rectification: The right to request correction of inaccurate or incomplete personal data.
• Right to erasure: The right to request deletion of your personal data, subject to jmmm's legal retention obligations.
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation.
• Right to data portability: The right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact jmmm's Data Protection Officer at [email protected]. jmmm will respond to all verified requests within thirty (30) days, as required by the DPA.

11 Children's Privacy

The jmmm Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gambling. jmmm does not knowingly collect personal data from persons under the age of 21.

If jmmm discovers or is notified that personal data has been collected from a person under 21, the relevant account will be immediately suspended, all associated data will be deleted, and any deposits will be returned to the originating payment method pending verification.

If you believe that a minor has registered on the jmmm Platform, please notify us immediately at [email protected].

12 International Data Transfers

jmmm's primary data processing operations are conducted within the Philippines. In limited circumstances, personal data may be transferred to or accessed from servers or service providers located outside the Philippines — for example, where cloud infrastructure or specialized KYC services are hosted abroad.

Any such international transfer of personal data is conducted only where:

• The recipient country provides an adequate level of data protection as recognized by the NPC, or
• Appropriate safeguards are in place, such as data processing agreements incorporating NPC-approved standard contractual clauses, or
• The transfer is necessary for the performance of a contract with you (e.g., processing a payment through an international payment network).

jmmm does not transfer personal data to jurisdictions that do not provide adequate data protection without implementing the safeguards described above.

13 Changes to This Policy

jmmm reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

When material changes are made to this Privacy Policy, jmmm will notify registered users via email or through a prominent notice on the Platform at least fourteen (14) days before the changes take effect. Your continued use of the Platform after the effective date of the revised Privacy Policy constitutes your acceptance of the updated terms.

We encourage you to review this Privacy Policy periodically to stay informed about how jmmm protects your personal data.

14 Contact & Data Protection Officer

jmmm has appointed a Data Protection Officer (DPO) in compliance with the Data Privacy Act of 2012. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact:

• Data Protection Officer: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 through your jmmm account dashboard

If you are not satisfied with jmmm's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines.